Having Your Machine Serviced
At Erica’s ATA, Inc., we service all our machines (MT-20, T-300, Micro BP and the TL-24 portable files), as well as a wide variety of competitor professional electric files. Service on machines and hand pieces are contingent on the owner’s use, product, and care. Today we are still servicing machines that were sold 20 years ago. Please call to inquire about other models before sending in for repair.
If your machine is shorting out, running hot, slowing down, or a bit has broken off inside your handpiece, we can service it.
Make sure to properly wrap when shipping. Please send your machine to:
Erica’s ATA, LLC.
267 West Granville #1090.
Sunbury, OH 43074
Services under $90 we will be serviced without authorization. If the service is more than $90, one of our friendly staff members will contact you to explain the price, situation, and any other options you may have to help you make the best-informed decision. This helps to ensure quick turnaround time. Erica’s ATA, LLC is not liable for machines that have not been collected, are unclaimed or are unpaid for over 45 days.
Our turnaround time varies on service volume. Machines are serviced on a first-come, first-served basis. On average, machines are serviced between 3-5 business days. We understand that your hand piece is extremely important for your daily work, therefore, we make it a priority to service machines expediently.